FlightKaro Refund Policy
1. Cancellation and Refund Overview:
FlightKaro understands that plans may change, and we aim to provide a transparent and fair refund policy for our customers. This Refund Policy outlines the terms and conditions regarding cancellations and refunds for flight bookings made through FlightKaro.
2. Cancellation and Refund Process:
2.1 Cancellation Requests:
Customers can request a cancellation of their flight booking by contacting our customer support team through the FlightKaro website, mobile application, or customer support hotline.
2.2 Refund Eligibility:
Refund eligibility is determined by the specific airline’s policies, as well as any additional terms and conditions set forth by FlightKaro. Some tickets may be non-refundable, while others may be eligible for a partial or full refund.
2.3 Processing Time:
Refund processing times may vary based on the airline and the payment method used for the original booking. FlightKaro will make every effort to process refunds in a timely manner, and customers will be informed of the expected timeline during the cancellation process.
3. Refund Scenarios:
3.1 Cancelled Flights by the Airline:
If a flight is cancelled by the airline, customers will be eligible for a full refund or may choose an alternative flight, as per the airline’s policies.
3.2 Customer-Requested Cancellations:
For cancellations initiated by the customer, the refund amount will be subject to the airline’s cancellation policies. FlightKaro may charge a service fee for processing cancellations.
3.3 Refunds for No-Show:
In the case of a no-show, where a customer fails to board the flight, the refund amount will be determined by the airline’s policies. Some tickets may be non-refundable in the case of a no-show.
4. Fee Structure:
FlightKaro reserves the right to charge a service fee for processing cancellations and refunds. The amount of the service fee will be communicated to the customer during the cancellation process.
5. Contact Information:
For assistance with cancellations and refunds, customers can reach FlightKaro’s customer support through https://flightkaro.com/contact-us
6. Modifications to the Refund Policy:
FlightKaro reserves the right to modify this Refund Policy at any time. Customers will be notified of any changes through the FlightKaro website or other communication channels.
By using FlightKaro’s services, customers agree to abide by the terms and conditions outlined in this Refund Policy.